+62 813 3824 0787 (call on Whatsapp) info@balisbestbabysitting.com

Services & Booking Conditions

Welcome!

When it comes to Babysitting or a Nanny in Bali, you have come to the right place.  Bali’s Best Babysitting is Bali’s #1 Babysitting and Nanny Service.

We have been operating in Bali for 12+ years and have serviced over 15,000 bookings in Bali! We are arguably the most popular service around.

 

Availability

We advise all our families to book in advance as we are very popular these days and more than often, we will not have sitters or nannies available at short notice or once you arrive in Bali. We know this can be difficult as you don’t know you will be doing from day to day, but we suggest you book your block of hours with your nanny and work around when they will be there to help you with the children. We take bookings up to 100 days in advance.

Please also take the time to browse through our FAQ’s on our website, these can also be very informative – https://www.balisbestbabysitting.com/faq/

 

** You will find availability directly on our website under “Booking” on our live calendar.

About our staff

OUR NANNIES / CASUAL BABYSITTERS:

All of our nannies are;

  • 5+ Years Experience, most have over 10 years experience! (Most of our staff have been with us 10+ years)
  • Advanced First Aid & CPR Trained (Full training annually)
  • Trained in Western Child Care by a Qualified Trainer
  • Swimming Nannies
  • National ID checked & Police Clearance
  • Have excellent references
  • We are the only service in Bali with a western manager on the ground
  • Vaccinated

Reviews: https://www.balisbestbabysitting.com/reviews/

BOOKING INFORMATION

Service Min Booking Hours per day  Areas Available
Casual Babysitting Min 4 hours per day  Kuta, Legian, Seminyak, Berawa, Batu Belig, Umalas, Canggu, lower Jimbaran
Daily Nanny

Min 6 hours per day

(casual babysitting not available in these areas due to travel times)

 Kuta, Legian, Seminyak, Berawa, Batu Belig, Umalas, Canggu, Sanur, Nusa Dua, Tanjung Benoa, Upper Jimbaran, Bingin, Uluwatu, Pererenan, Outer Nusa Dua, Outer Sanur, Echo Beach, Mengwi, Cemagi, Seseh, Tibubeneng, Ubud, Gianyar

CASUAL BABYSITTING – MIN 4 HOURS PER DAY

We have 2-3 casual babysitters on staff who service the main areas of Bali for casual babysitting. 

Although we always try, we cannot guarantee the same nanny for casual bookings or bookings on different days.

If you do require the same nanny each day, it would wise to choose a block of consecutive dates (e.g 7 days) and booking a full time holiday nanny with min 6+ hours per day.

DAILY NANNIES – MIN 6 HOURS PER DAY

We have 32 Full time holiday nannies on staff that service all the main areas of Bali.

The min booking time for our full time holiday nannies is Min 6 hours per day  – Max 12 hours per day on consecutive days (every day) in low seasons.

Min 8 hours per day – Max 12 hours per day on consecutive days (every day), in peak seasons and school holidays.

If you book a nanny for 6+ hours per day on consecutive days (every day), you are welcome to organize and change the start time with your nanny on a daily basis, according to your needs.

If you require less hours than the 6 hours on any day, you are always welcome to let the nanny go earlier, but they will need to be paid for the hours you booked for the day.

If you do not book on consecutive days (every day), we will do our best to place you with the same nanny, but we need to provide our nannies with as much work as possible, so we class these bookings as “casual bookings” and will usually allocate these bookings to whom we have available.

LIVE IN NANNIES

Live in nannies are priced at Approx $150 – $170 AUD per night. They must be provided with their own bed or a room they share with the children, all meals and refreshments.

Due to family commitments, we only have a few nannies available to do live in bookings and suggest you book well in advance. Live in nannies finish at 7am the next morning. Any additional hours required on the last day (after 7am), will be charged at the normal hourly rate.

Rates per hour

COSTS

Please note: In Australia the cost of Babysitting 1 or 2 children is usually $25+ AUD per hour.

Please keep the costs below in perspective when planning your holiday. The cost of living in Bali has risen substantially, so these costs are very reasonable for looking after your children.

1 or 2 Children

Ages: 1 child up to 3 years, 1 child 3+ years

The cost per hour for up to 2 children will be  (75,000rp) approx $7.50 AUD per hour

If you have 2 x children under 3 years old, for safety reasons you will require a 2nd nanny for your booking

We will insist on a 2nd nanny for safety reasons.

**Twins: you will need a 2nd nanny

(no exceptions)

Please note: as at 15 December 2024, there will be a price rise to 85,000rp per hour

3 Children

Ages: 1 child up to 6 years, 1 child 6+ years, 1 child 8+ years

The cost per hour for up to 3 children will be (105,000rp) approx $10.50 AUD per hour.

We only accept bookings for 3 children if 1 child is older than 8+ years,  1 x 6+ years and one younger child. 

We will insist on a 2nd nanny for safety reasons.

(no exceptions)

Please note: as at 15 December 2024, there will be a price rise to 120,000rp per hour

Max 4 Children

Ages: 1 child up to 8 years, 3 child 8+ years

The cost per hour for up to 4 children will be (150,000rp) approx $15.00 AUD per hour.  Not all of our nannies will take bookings with 4 children.

We only accept bookings for 4 children if 3 of the children are 8+ years, plus one younger child. 

We will insist on a 2nd nanny for safety reasons.

(no exceptions)

Please note: as at 15 December 2024, there will be a price rise to 170,000rp per hour

Booking Conditions

Following are our booking conditions, please understand that we are the most popular service in Bali (for good reason), and the following conditions have been applied to ensure a safe, fair working environment for all of our staff.  Whilst there are other services that may exploit staff, this is not how we operate and we are blessed to have the best team on the island in which our nannies welfare and livelihood is paramount to our business.

BOOKING DEPOSIT

As we often have long waiting lists, we require a booking deposit for all of our bookings.  This booking deposit will be approx. 20 – 25% of your total booking. Your booking is not confirmed until this deposit is paid. This guarantees the nanny is booked for your family only.  If you do not inform us with 7+ days notice that there has been a change to your booking, your booking deposit is non-refundable as we are reserving the nanny specifically for your family, and we will not book the nanny work with another family for these dates.

Less than 7 days notice of cancellation will also require the balance of the booking to be paid in full.

BALANCE OF YOUR BOOKING

The booking deposit paid will be deducted from the final balance of your booking. 

This will be reflected on your final booking confirmation we send you.  The balance is payable in Bali in Rupiah. 

As we have already reserved the nanny for you, even if you do not use the full of amount of hours you initially booked for, unless you notify us of a change to your booking at least 7 days prior, the total booking balance is still payable to the nanny.

For this reason, we suggest you estimate as close as possible the total amount of hours you will really need with your nanny.  Otherwise the full balance is payable to your nanny on completion of the booking.

We pride ourselves on the fact we are a fair and equal employer in Bali and it would not be fair for us to book out the nannies time & services and then our customers only use a small amount of hours.  This would affect the nanny’s income & livelihood. We appreciate your understanding where this is concerned.

BOOKING CHANGES AND CANCELLATIONS

We will allow changes to booking times up to 7 days prior to your booking start date, subject to availability.  This includes the total amount of hours you have booked your nanny for.  For this reason, we suggest you estimate as close as possible the hours you will really need with your nanny.  Otherwise the full balance is payable to your nanny on completion of the booking.

If you need to cancel your booking, please let us know as soon as possible.  Cancellations with less than 7 days notice will incur a cancellation fee for the full deposit amount, plus the balance of the booking.

Please note:  Your booking deposit is non-refundable as we are reserving the nanny specifically for your family and we will not book the nanny work with another family for these dates.

OVERTIME

Overtime hours are additional unplanned hours that you have not paid a deposit for. 

We do not charge you an overtime fee, these hours are the same price as the full hourly rate.  e.g You book for 6 hours per day and pay a deposit for 6 hours, but use the nanny for 8 hours in that same day, the last 2 hours will be considered overtime, and charged at the full hourly rate.

*Overtime is to be paid in hourly blocks. So if overtime is 30 mins, the nanny must be paid for the hour.

** Bookings finishing after midnight will attract a double time per hour fee x the number of hours after midnight payable directly to your nanny 12am – 1am

Unlike other services in Bali, there are no additional hidden fees in this cost such as session fees, break fees, meal fees etc. 

This is the total cost per hour for your nanny.

TRAVEL FEES:

** Please note some of our travel fees have increased due to heavy traffic and petrol prices in Bali.

Area Travel Fee
Legian, Kuta, Tuban Free
Seminyak, Berawa, Batu Belig, Kerobokan, Canggu $5 AUD per day / 50,000rp per day
Nusa Dua, Sanur, Jimbaran $5 AUD per day / 50,000rp per day
Echo Beach, Semagi, Mengwi, Perenenan Beach $10 AUD per day / 100,000rp per day
Ubud, Gianyar, Kommune, and outer Nusa Dua, Other outer areas $12 AUD per day / 100,000rp per day
Bingin $12 per day / Uluwatu & Bukit / Tabannan $15 per day $12 AUD per day / 120,000rp per day / $15 per day / 150,000rp
  • Some areas of Uluwatu (Anantara Resort) & Bingin attract a fee of $12.00 / 120,000rp per day and accepting the booking is at our discretion.
  • Our nannies should not work in Bingin past 9pm each day.  If you would like them to work past 9pm, we will insist that our nannies are bought to you and picked up by our driver at an additional cost, to ensure their safety (approx 600,000rp paid directly to the driver).

Travel fees are paid directly to your nanny in Bali & is due to distance, heavy traffic and congestion in certain areas where it can often take our nannies 1 – 2 hours each way.

Please note: Ayana Resort, Jimbaran is much further than the main area of Jimbaran and actually located in Uluwatu. These bookings are charged travel rate for Uluwatu.

NIGHTLY CUT OFF TIMES:

Main Areas 1am
Uluwatu (Anantara Resort, Ayana Resort), Bingin, Balangan, Keramas 9pm
Echo Beach, Perenenan Beach, Cemagi, Mengwi 11pm
Ubud, Gianyar, Kommune, outer Nusa Dua, Other outer areas 9pm

Please note: Nightly cut-off times are in place to ensure the safety of our staff.  Many of the areas listed above are not safe to travel at night on dark roads for a single woman traveling alone. Our staff can be subject to robberies and vehicle accidents – which is unacceptable.

If you would like your nanny to stay longer than these cut off times, we offer a driver transfer service (paid directly to the driver) for 600,000rp return.

SAFETY / FATIGUE BREAK – 11 – 12 HOUR BREAK BETWEEN STARTING A BOOKING AGAIN THE NEXT DAY

Please note: Nannies must have a 11 – 12 hour break before returning the next day for safety reasons. They cannot return early in the morning if they finish late the night before.  We suggest you book a different nanny for an early morning start should you require this, or you would like someone early the next day.

MIN BOOKING TIMES – SCHOOL HOLIDAYS AND PEAK PERIODS
Generally we do not take casual bookings or bookings with breaks between dates over these periods, as we usually have very long waiting lists.  The only time we will accept these bookings is if we need to fill gaps in the nannies work schedule.  You are welcome to inquire if casual bookings are available for these times but may need to be flexible and work with us around times already booked.

The min booking time for our full time holiday nannies is 8+ hours per day on consecutive days (every day) x 7 days, during school holidays and peak periods. If you book a nanny for 8+ hours per day on consecutive days (every day), you are welcome to organize and change the start time with your nanny on a daily basis, according to your needs.

** Please note: we need to take into consideration school holiday dates for all states & territories, public and private schools.  Quite often these can spread across most of the school holiday designated month.

You can find these dates for peak periods here:

https://www.holidays-info.com/australia/school-holidays/2024/

 

General Information

 

WHAT DO OUR NANNIES DO WHILE THEY ARE BABYSITTING?

Our nannies will fill all normal duties of a nanny / babysitter.  They will happily play, teach, draw, create, swim or attend the theme parks with you.  They are happy to supervise children attending kids club, prepare food and ensure the children are fed, bathed and put to bed at the time you nominate (with a bedtime story of course!). Our nannies often come with their own little activities and surprises to keep your children entertained – every day is a new day!

NANNY AVAILABILITY:

We advise all our families to book in advance as we are very popular and more than often, we will not have sitters or nannies available at short notice or once you arrive in Bali. We know this can be difficult as you don’t know you will be doing from day to day, but we suggest you book your block of hours with your nanny and work around when they will be there to help you with the children.

We will always try to meet your requests for certain nannies, but we will not change another families bookings to accommodate special requests. Our nannies are very popular and have many regular customers, we work on a first in, first served basis.

NANNY ALLOCATION:

We will allocate you a nanny at the time of your booking.  On occasion we may need to change your nanny due to unforeseen circumstances prior to the start of your booking.  This can occur because of illness, ceremonial and personal commitments. We will always let you know if we need to make this change. Please understand that these things do happen at times, and they are out of our control.

You can view our nannies details here; https://www.balisbestbabysitting.com/nannies-profile/

SPECIAL NEEDS BOOKINGS

We do have a few staff that have worked with special needs children over the years.  We require you to detail these needs to us in an email, prior to booking.  Not all nannies will accept these bookings. Depending on the needs of the child, we may request you to book one nanny for the special needs child only.

WEDDINGS & SPECIAL EVENTS

Weddings and special events are only catered for, if your guests have a booking with us for multiple days. We do not have temporary staff on hand for single night events. i.e our nannies are happy to attend weddings if they are booked in with a family for multiple days that need to attend a wedding.

SPLIT SHIFTS

Whilst we have offered this option in the past for our full time nannies, unfortunately we can no longer offer this option because the traffic is very heavy in Bali now and this can mean our nannies are spending up to 2 hours each way traveling backwards and forwards in traffic.  They do not live in the main tourist areas.

We suggest you discuss starting later some days with your nanny to allow you to go out to dinner etc.

If this is something that you really prefer, you can book a casual nanny for morning and a different casual nanny for the evening.

MEAL BREAKS:

It is not a requirement for you to provide a meal break for your nanny. Your nanny will take downtime with the children and usually bring food with her each day.  On occasions that you are present and your nanny needs to go out and buy a fresh meal, we appreciate that you let this occur.  Unlike Australia or other western cultures, our staff eat freshly cooked meals each day including meat and rice and this is their cultural preference.

If you take your nanny out to dinner or lunch with you, it is customary for you to offer your nanny something to eat.  Your nanny may not accept, please do not be offended, but it is always nice to offer 🙂

AIRPORT TRANSFERS & DRIVER WITH BABY SEATS

We are also happy to offer you our personal driver of 20+ years for your airport transfers and day trips with baby seats.  All of our baby seats are front facing, as this is all the vehicle will allow. Our vehicle can take 2 Adults and 2 children with baby seats and normal size luggage (no oversize luggage e.g large prams & surfboards).

Area Fee
Seminyak, Kuta, Legian, Kuta, Tuban $30 AUD / 300,000rp
Canggu, Berawa, Sanur, Kerobokan, Nusa Dua, Batu Belig, Echo Beach, Perenean Beach $40 AUD / 400,000rp
Sanur, Jimbaran, Nusa Dua, Uluwatu $35 AUD / 350,000rp
Ubud, Gianyar, Keramas $45 AUD / 450,000rp

Full Day Trip –  8 hours ($60 AUD per day / 600,000rp)

** SPECIAL DEAL – We have a special deal with the Bali Safari Park. If you book with our driver for transfers to the Bali Safari park, your nanny gets free entry into the safari park with you for the day (the driver will organise this for you once you get there) .  Saving $45US

We do not receive any commission for recommending the following services, so you can be assured you are using the absolute best suppliers in Bali.

BABY EQUIPMENT & POOL FENCE HIRE

We only partner with the best suppliers in Bali that are western owned and operated.

All of our Baby Equipment Hire + Pool Fences are supplied by www.balibaby.com  

Helena and her team are the best at what they do in Bali and the equipment is sterilised after each use!  We have used various services in Bali and Helena always goes the extra mile to make sure everything is just right for your holiday. We do not receive any commission for these services so you can be assured you are using the best.

Use Code BBB10 for a 10% discount with Bali Baby at the Checkout

FRESH BABY & TODDLER MEALS

We recommend you contact Mini Muncher Bali (now called Zero Waste) for all your fresh Baby puree’s & toddler meals.  These meals are produced with the highest hygiene standards, fresh and nutritious.  Mini Muncher offers purees that contain absolutely NO preservatives, NO added sugar or salt and NO artificial flavourings or colours.

The 10 month plus and children’s range (suitable for 1-5 year old) are nutritionally balanced and they use the finest ingredients available.  The and meals are hand made in a strictly certified commercial kitchen. There is little else available in Bali for babies & children, so these meals are the perfect option.

Delivered to your hotel or villa!

https://zerowastebali.com/collections/baby-and-kids-food

WHY BOOK WITH BALIS BEST BABYSITTING?

We are the best at what we do on the island, and we run a very professional business that keeps you up to date at all times.

Sadly, we are often contacted by families who have arrived in Bali and have had a bad experience with another booking service or independent nanny. This is heartbreaking for the family as they are trying to have a great holiday.  So if we can, we help immediately.

We are always here for you if you need absolutely anything at all. We don’t leave anything to chance.  It has taken many years to get the quality control, emergency procedures and staff – right for our business.

Here are some of the common scenario’s we hear about in Bali.

  1. Travellers have had excellent recommendation from a friend or relative about a particular freelance (independent) nanny or booking service. They decide to book directly. But then the nanny becomes ill or is suddenly required to attend a ceremony or family matters. They will cancel, send their sister or a friend to replace them. Surprise! It happens all the time in Bali – we know. We don’t allow that, and you shouldn’t either. If anything goes wrong ….. nobody takes responsibility and there are no verified contingency or emergency plans.
  2. Another common occurrence is just prior to your trip they become not contactable anymore …. why? Because they got a bigger booking than yours, and now they start to ignore you.  Or even worse, the nanny makes you pay upfront and then refuses to return your deposit / booking fee. Sadly …..it happens all the time.
  3. And then there are the stories of when the nanny doesn’t show up or your belongings mysteriously vanish. This is just devastating. Or when it doesn’t work out with a particular nanny because the kids don’t take to her, or she performs below your expectations or otherwise.

Some things to think about – whom do you complain to? who will send a replacement? If the nanny cancels will you get any of your deposit back and who will help you now at the last minute?

What happens when there is an emergency, your child becomes ill or requires a trip to the hospital?

This is where we shine. Our Management team steps into help and we handle everything for you!

We get messages all the time from families at the last minute that have solid plans and day trips booked (including weddings!) where they can no longer contact the nanny and are desperate for last minute assistance.  Often we are not able to help them as we are fully booked.

WHY ARE WE SO GOOD AT WHAT WE DO?

We are the only service that has been operating in Bali for 10+ years with over 15,000 bookings.  We are also the only service in Bali that has a western quality manager on the ground in Bali as well as a strong Balinese admin / Management team (all English speaking).  We are all here for you, should you need assistance – in any circumstance.

Our nannies are the best of the best and we only employ nannies that we have personally handpicked, interviewed & reference checked.  Because we are the best at what we do, our nannies are dedicated and loyal and have been with us for a long time, we are proud to say they would not work for anyone else on the island!

We have safety and emergency processes in place and have covered off every situation with our nannies.  We train our nannies in western childcare practices as well as full Advanced First Aid annually (not just a refresher).

 

We always suggest that you secure a booking with us as soon as possible as we can be booked out many weeks ahead and often with waiting lists!

Hopefully the information above has given you an overview of our services. You may find answers to any other questions here: https://www.balisbestbabysitting.com/faq/

Anything further, please email us at info@balisbestbabysitting.com

Have a great day! ?